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Galapagos Explorer II

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Reservation and payment policy
 

First contact us and tell us of the boats or at least the price class you are interested in and your exact time period of the cruise. Then we check with the owners for availability and a definite price. Once you agree to a particular boat, we will need your complete names, nationality and passport number and we block then your spaces for a week to give you sufficient time to make the obligatory non-refundable reservation payment of 25 % (some ships require a 35% deposit) of the total value of the boat and flight by draft. That deposit reserves you firmly your spots on the ship and on the airplane. Once received, we send by E-mail a confirmation and an invoice stating receipt of the deposit. The final payment has then to be received at least one month before departure (a few ships require more than a month) to the islands. It can be paid either in USD cash at our office in Quito (no credit cards) or by another draft. You will get another notice from us, acknowledging receipt. There will be no refund in case of a late cancellation on your part and the full amount is lost. A few days before departure to the islands we have your airline ticket and boat voucher ready to be given by one of our representatives in Quito.

NOTE:   The above reservation and payment policy is valid for most boats but some companies have different policies, especially the more expensive ships but in case of discrepancy, all will be explained to you before you commit financially to a cruise.

IMPORTANT: 
 We do not accept Credit Cards either by Internet or at our office in Quito. So the payments have to be made either in USD cash or by draft to our bank in Ecuador, City Bank (correspondent bank) around the world.

Draft:  Once you like to book a trip through us, we will give you the transaction details. Be aware that all transaction fees go on your account as our bank does not charge us any transaction costs. The fees of your bank have to be paid by you. Our bank in Ecuador, City Bank (correspondent bank) around the world accepts SWIFT transfers in USD. For EURO transfers inside the European Community you might also use IBAN deposits as they are much cheaper. Please ask more Info to your local Agent (Bank).

For permits and more information on our Travel Agency CHANDELIER TOURING, click to our info@chandeliertouring.com
   
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Phone: (593 2) 601-0797 / (593 9) 934-3149